Android 8 (“Oreo”)

1. Open the “Settings” of your device.
2. Find the section “System & device”.
3. Choose “Battery & performance”.
4. Find the section “Battery”.
5. Choose “Manage apps’ battery usage”.
6. Find the section “Saving power in the background”.
7. Tap on “Choose apps”.
8. At the top, select “Installed apps”.
9. Choose “adidas Running” from the list of apps.
10. Find the section “Background settings”.
11. Select “No restrictions”.
12. Leave by pressing (“Home”) at the bottom of your device.
13. Open “adidas Running” on your device.
14. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery & performance”.
3. Choose “Battery usage”.
4. Choose “Battery saver”.
5. Set it to “Off”.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery & performance”.
3. Tap on “Choose apps”.
4. At the top, select “Installed apps”.
5. Choose “adidas Running” from the list of apps.
6. Find the section “Background settings”.
7. Select “No restrictions”.
8. Leave by pressing (“Home”) at the bottom of your device.
9. Open “adidas Running” on your device.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open “Security” on your device.
2. At the bottom right, tap on “Permissions”.
3. Choose “Autostart”.
4. Find “adidas Running” in the list of apps.
5. Next to “adidas Running”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Permissions”.
3. Choose “Autostart”.
4. Find “adidas Running” in the list of apps.
5. Next to “adidas Running”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Choose “adidas Running” from the list of apps.
4. Next to “Autostart”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
5. Leave by pressing (“Home”) at the bottom of your device.
6. Open “adidas Running” on your device.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Choose “adidas Running” from the list of apps.
4. Choose “Other permissions”.
5. Next to “Start in background”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps”.
3. Choose “adidas Running” from the list of apps.
4. Choose “Battery”.
5. Find the section “Background settings”.
6. Select “No restrictions”.
7. Leave by pressing (“Home”) at the bottom of your device.
8. Open “adidas Running” on your device.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open “Security” on your device.
2. At the bottom left, choose “Battery”.
3. Choose “App battery saver”.
4. Choose “adidas Running” from the list of apps.
5. In the upper half, select “No restrictions”.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery & performance”.
3. Choose “Battery usage”.
4. Choose “App battery saver”.
5. Choose “adidas Running” from the list of apps.
6. In the upper half, select “No restrictions”.
7. Leave by pressing (“Home”) at the bottom of your device.
8. Open “adidas Running” on your device.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery & performance”.
3. Choose “Battery usage”.
4. Choose “⚙” (“Gear”) in the top-right corner.
5. Next to “Turn off mobile data when device is locked” and “Clear cache when device is locked”, make sure that it says “Never”.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open “Security” on your device.
2. Choose “⚙” (“Gear”) in the top-right corner.
3. Choose “Boost speed”.
4. Choose “Lock apps”.
5. Find “adidas Running” in the list of apps.
6. Next to “adidas Running”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.
8. Open “adidas Running” on your device.
9. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps & notifications”.
3. Tap on “See all … apps”.
4. Choose “adidas Running” from the list of apps.
5. Choose “Battery”.
6. Choose “Battery usage”.
7. Next to “Background activity”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
8. Leave by pressing (“Home”) at the bottom of your device.
9. Open “adidas Running” on your device.
10. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. Below “Battery saver” and “Adaptive battery”, make sure that it says “Off”.
4. Leave by pressing (“Home”) at the bottom of your device.
5. Open “adidas Running” on your device.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Application management”.
3. At the top, select “Installed”.
4. Find “adidas Running” in the list of apps.
5. Next to “adidas Running”, tap on the lock icon.
6. Leave by pressing (“Home”) at the bottom of your device.
7. Open “adidas Running” on your device.
8. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps & notifications”.
3. Tap on “See all … apps”.
4. Choose “adidas Running” from the list of apps.
5. Choose “App notifications”.
6. At the top, make sure that the switch is turned on, i.e. with its knob or handle at the right.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Users & accounts”.
3. Next to “Automatically sync data”, make sure that the switch is turned on, i.e. with its knob or handle at the right.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Apps & notifications”.
3. Tap on “See all … apps”.
4. Choose “adidas Running” from the list of apps.
5. Choose “Permissions”.
6. Make sure that all switches are turned on, i.e. with their knobs or handles at the right, unless you have any specific objections.
7. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. At the top right, tap on (three dots) to open the expanded menu.
4. Choose “Battery optimization”.
5. In the drop-down list at the top, switch from “Not optimized” to “All apps”.
6. Choose “adidas Running” from the list of apps.
7. Switch from “Optimize” to “Don’t optimize”.
8. Tap on “Done”.
9. Leave by pressing (“Home”) at the bottom of your device.
10. Open “adidas Running” on your device.
11. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Battery”.
3. Next to “Battery saver”, make sure that the switch is turned off, i.e. with its knob or handle at the left.
4. Leave by pressing (“Home”) at the bottom of your device.
5. Open “adidas Running” on your device.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. Open the “Settings” of your device.
2. Choose “Network & Internet”.
3. Choose “Data usage”.
4. Tap on “Data saver”.
5. At the top, make sure that the switch is turned off, i.e. with its knob or handle at the left.
6. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. There are many apps on the app store which claim to boost performance, free up space, save battery, or optimize the RAM of your device. However, these apps interfere with other apps, like “adidas Running”, and prevent them from working correctly.
2. If you have any app like “Clean Master”, “Security Master”, “Task Manager”, “Phone Cleaner”, “Super Cleaner”, “Power Clean”, “DU Cleaner”, “DU Speed Booster”, “CCleaner”, “AVG Cleaner”, “Avast Cleanup” or “Norton Clean”, check that it doesn’t block or terminate “adidas Running”.
3. If unsure, consider uninstalling the app claiming to “clean” or “boost” your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No

1. If you’ve made any changes based on the advice above and you’ve adjusted the settings of your device, proceed with the next step. Otherwise, there’s nothing left for you to do.
2. Restart your device once. You can either choose the “Restart” option directly, if available, or turn off your device, wait a few seconds, and then turn it on again manually.
3. Open “adidas Running” once on your device – by tapping on “adidas Running” on your home screen or in the list of all apps.
4. Leave by pressing (“Home”) at the bottom of your device.

Have you been able to follow these steps on Android 8 (“Oreo”)?
👍  Yes 👎  No